How do I transfer my web hosting account over to PANTHUR?

cPanel/WHM Transfers

cPanel account transfers consist of accounts that are hosted on a cPanel/WHM based server, you may check this by visiting http://www.yourdomain.com/cpanel (replace yourdomain.com with your website address). If your site is hosted on a cPanel/WHM based server, a transfer can be requested by visiting our account transfers page https://members.panthur.com.au/accounttransfers/ - Resellers can request multiple account transfers by including the usernames in the second step of the account transfer form.

Manual Account Transfers

Manual account transfers consist of accounts which are not hosted within a cPanel/WHM environment, such environments include Plesk, DirectAdmin, Helm & customized panels made directly by your old host. If your site does not use cPanel/WHM then you will require a manual site transfer. We have written an extensive guide for users whom wish to follow through the process of performing the transfer themselves here.

Alternatively users can request our internal development team to perform the transfer on your behalf. This service is charged at a rate of $120.00 per hour from Monday - Friday during the hours of 9:00AM - 5:00PM and $240 per hour after business hours, weekends and public holidays. For further information please contact us https://www.panthur.com.au/contact

  • Resellers have the ability to transfer a maximum of 10 accounts per day
  • Members have the ability to define a specific date/time that they would like their account to be transferred
  • Members may also request for our team to update their name servers (whether your domain is registered with PANTHUR or a 3rd party)